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Before you post, check the "Hall of Bigots" link if you are inclined
to be a Chrylser bigot. All comments are moderated. The same
rules apply that apply to emails. In short, this isn't a form for
those that disagree with the content.
The last stories emailed and posted - August 2007
R.W.S. - 2005 Chrysler Dodge Caravan - Posted August 2007
I purchased
a 2005 Chrysler Dodge Caravan. I had lost confidence in
Chrysler products a long time ago, but I gave them another
chance because I work for a German supplier and had first hand
experience at how the German’s stress “quality” in their parts.
I purchased the Caravan because of the style and needed a van.
Because I commute a long distance to work, I purchased the
extended warranty which was the smartest thing I could do. My
car is only two years old and it has been in to the Chrysler
dealer six times. I have had my water pump replaced, a pipe
under the car that is used in cooling. Both tie rods in the
front have been replaced twice. I went on the internet to see
who manufactures the tie rods and found a whole list of
manufacturers in Taiwan. We may be buying American assembled
cars but all the parts are made in “China”.
J. B. - 2004 Jeep
I have a 2004 Jeep Grand Cherokee Laredo that's a
lease that was stickered at $33,000.
I had to get new rotors at 18,000 miles. Now, at
29,800 miles guess what! I need new rotors AGAIN. Chrysler refuses
to cover it under warranty even those there are pages, and pages,
and pages about this problem on the internet and they know about the
problem. I can't wait for this lease to be up.
Icing on the cake...my BRAND NEW CAR was RUSTING -
that's right folks, RUSTING, at 15,000 miles, so I took it in to
have the rusty parts replaced so my car didn't look ghetto and they
scratched my car up - admitted to it - told me they would take care
of it - threw some clear coat over the scratches and gave it back to
me. They said they "couldn't fix the scratches because they would
have to repaint the whole car". Unbelievable. This was a "5-Star
Certified Dealer" best of the best right! BULLSHIT
Melinda - Missouri - 2006 PT Cruiser
In may 2006 I bought a fully loaded PT Cruiser, and since lost the
oil in my engine not only once, but twice. Not to mention that I had a
spark plug foul out between the two oil incidents. The second time my
engine lost oil I demanded a thorough investigation of what the damage
would be to my engine because I drove forever and the OIL LIGHT NEVER
CAME ON!!! I had to go to a local store, buy oil so that I could drive
my car to the dealership and then demand that they refund my cash for
the oil. When I heard back from them I was told they were replacing
the engine in my car and when I picked it up my service summary said
"excessive play in crankshaft, replaced engine short block assembly."
(Because the best possible solution is to replace only the bottom half
of my engine, forget the rings and pistons, they don't mean anything).
Then I have taken the car back three times for the belts squeaking and
finally they told me even though they hear the noise from the engine,
they cannot service my car until the check engine light comes on.
I demanded they buy my car back, emailed Chrysler once, didn't get
a response, bombarded them with emails daily and still didn't get a
response, called another dealership and finally got a phone number of
a local representative who would "help" me in my situation, which has
escalated so far for me to retain an attorney (which literally didn't
help me at all) and am still trying to figure out my way out of this
mess.
Chrysler is offering to replace my vehicle, but it will cost me an
outrageous amount of money out of my pocket and my finance company
won't extend my loan AND pay the difference in sales tax on the two
vehicles. OR they will give me an extended warranty, OR make a car
payment, OR install a new engine (how will that resolve anything if
Chrysler has had an oil consumption problem with their engines since
2001?!?!?!). Of all the times I have taken my car in for service I
have had a loaner car for about 30 days since I bought my car.
Missouri Lemon Law basically protects the manufacturer, not the
consumer, I cannot demand that they repurchase the vehicle from me if
they offer to replace the vehicle and I am not free to shop for a
vehicle I would rather have. I am TRAPPED in this piece of crap with a
whistling engine that can be heard from all directions and a halfway
rebuilt motor. My car is sluggish, stalls out and NOT at all what I
expected to pay $23,000 for. I am limited to picking a Chrysler, Dodge
or Jeep product that matches the sticker price of my car, and have to
pay Chrysler 20 cents a mile for the mileage I put on my car. I hate
Chrysler and will never buy from this company again nor will I
recommend my friends or family to buy from this company.
Jennifer - 1998 - Dodge Durango
I would like to give you a little insight on our
situation. Last fall, I bought a 98' Dodge Durango. It was perfect,
inspected it, took it for a test drive, it was in wonderful
condition with service records and a newly overhauled transmission.
I drive this car every day, put my kids in it, and take it to the
mountains. Drive it in the snow, the rain, and the sun. 3 months
ago, I could have bet you one of my children this car would get you
from point A to point B without a problem. my significant other is
an engineer and keeps close tabs on our vehicles. I am also a clever
female who makes strong note of how things work and maintains my
vehicles to be sure of no major issues. This being
so...................here's where the trouble begins......
In June, a coil wire cracks, and the car needs a
part that cost $40. No problem. The car has been my best
friend!!!! So I think no big deal. take it to my local dealer to
be sure the right parts get put into it by the right service
dept., good call right? WRONG! with the coil wire, and all the
RECOMMENDED services, I pay $600. Ok, fine. Better for the car to
get the proper services by a proper dealer. The same day its
done, I take it home, it stalls and I barely make it home. the
dealership says its another issue, I have to have it brought in.
My better half says no, we will fix it our selves. In the mean
time after getting a transmission service done by the dealership,
I, like normal, check the tranny fluid, dangerously low!!!! They
just did a service, did they leave it out? Did they forget? So I
monitor for 2 days, making sure I don’t have a leak. Nope, no
leak. So a month later, its still having a problem, I leave to
California for the third death this summer, and my better half is
driving it home from my grandmothers memorial service when the
transmission fails!!!!!! WHAT???? yes, it fails. Mind you it has a
newly rebuilt tranny done by a specialist. So my better half gets
it towed home. calls the dealership the next business day. They
say they are sending someone right over to get it in to the shop.
3 days later a tow truck shows up. 3 days later? what happened to
right away? guess they took a long lunch. So a week after its
towed, they tell us, "well its your problem, we didn’t leave any
fluid out. And if it was low, its YOUR fault, cause you’re a woman
and you don’t know how to check it properly." WHAT? a woman, and
that makes me ignorant? Ok, this is getting personal. So now, we
have a problem. A car that was running fine, now needs a major
overhaul. After talking with the service manager, he agrees to
give us 50% off parts and labor, funny huh? Seem as though they
are taking some blame? Yup! We go for the overhaul $2000. say ok,
I guess. We don’t really have another option. The car is broken,
and now it needs to be fixed. So 3 weeks later, promise after
promise of tomarrow it will be ready, they call me and say "come
get your car, its done." How joyful I am to be getting my car
back!!! It was only supposed to take a week, but since they gave
us a deal, all the sudden we were low priority. Go figure.
So I go to pick up my car! I walk in, take my
paperwork and my keys. They say "all ready, we test drove it,
works great!" Get in my car, start it up and go. Funny, it seems
a little slow. I think to myself, ok, you haven't had it for over
4 weeks, might just need getting used to again. So I go home.
almost home....wont shift, feels like im towing a boat!
Something's wrong. very wrong. Im sure, even though To the
DEALERSHIP im a woman, and ignorant when it comes to knowing if my
car is acting odd, or how to maintain my vehicle. SO I open the
hood, its HOT, hot to the touch, that never was like that before.
So I call the dealer, they say "bring it back. we will give you a
loaner." Ok. I take it back. scared im going to wreck. I get
there, go inside, give them my keys and paper work. They give me a
minivan, on empty. Fine, go put $30 in it. I get 4 miles out and
it breaks down. call, go back, and they give me a Neon, on empty,
wont give me my $30 I just put in the van. Fine, not really
comparable to what I gave them, but ok. The next day, they call
my better half and say "she's paranoid, there's nothing wrong with
the car, come get it." He says, " if I come down there, there
better not be anything wrong with the car!" The dealership says,
" no, nothing wrong, we drove it. And we don’t know what she's
talking about." He goes down there, goes on a test drive, and sure
enough, there's a problem. So the dealer tells us, it will have to
wait until the tech comes in on Sat. ok, fine. Mind you, this
transmission they just overhauled the same day, had a warranty. 1
yr, 12,000 miles by this dealership. On Sat. they call us, tell us
it needs a valve body that’s going to cost $800. What happened to
the warranty? gone? Doesn’t cover that. but its part of the
transmission. nope, they say since they never touched it, its not
covered. What did we pay for then? our car is still broken. They
say its not their problem, and the part is back ordered. Ok, so
what are our options? nothing. we pay the money, let it sit until
the part comes in someday? wow! and they claim they are five star
service.
We have researched this, and it’s a very common
problem. we cant afford to get this repair that was supposed to be
covered in the first place. Its like getting your kitchen
remodeled. but after you pay, they never did the cabinets. And
when you ask, they say they aren't part of the kitchen. go figure.
What to do?
Can you shed some light on this? Daimler Chrysler
customers are getting screwed. this is awful. I can count on 2
diff times that me being a woman, was the root of the problem in
their opinion. And they made that very clear. I would love it for
you to confront Daimler Chrysler in Monroe about their sexist,
fraudulent, and Consumer robbing practices.
Dennis - 1995 Intrepid
My Dodge intrepid is a 1995, the car has been taken care
of pretty darn well. All good, name brand service parts,
not cheap stuff and always on or ahead of shedule. Ill
high-light the whole situation, intrepid es, with the
performance handling package. The car really is
attractive, i love the body style and the features. I just
had the third transmission installed..... it was $2200.00, And
now my second engine is making strange noises!!
The whole car is just falling apart..... Accompanied with
horrible resale value and then what?
Mark - 2004 Dodge
Ram 1500 Pickup
To: Daniel
Youngkin on 3/18/05
Re: Warranty
service on 04 Dodge Ram 1500 p/u
Mr. Youngkin,
I
purchased this new truck from your dealership in February
04. In February 05 I noticed power steering fluid on the
power steering rack. I traced the leak back to it’s source
at the junction of the rubber hose to the metal pipe leading
into the p/s cooler. I considered replacing the hose clamp
myself, but since the truck is under warranty I decided to
bring it in for service.
I
came in person and made an appointment for service on
2/11/05, during this time, I specifically explained where
the power steering fluid was leaking from, so as to make the
service technicians’ job easier. The gentleman scheduling
the appointment needed my name and address even when given
the VIN of the truck. Does this dealership keep records of
the new vehicle VIN’s? Are they available to the service
department? As I tried to drop the truck off the night
before, the same gentleman was having some difficulty
locating my appointment in your computer system.
After this repair I noticed that my
address on the repair sheet was incorrect. I then crawled
under the truck and noticed that the tech didn’t even wipe
off the old fluid that had dripped onto the p/s rack.
About 2 weeks later I noticed fluid on the asphalt under my
truck at the end of the day at work. The p/s fluid was
leaking from the same place, so I scheduled another
appointment for 3/11/05 and went through the address and
phone number drill for the third time. When I picked up the
truck, a different gentleman said that even though the new
repair sheet had the same corrective action on it he said
“it was a different hose clamp this time” I told him that I
had specifically explained where the power steering fluid
was leaking from the first time! In addition, he mentioned
that the tech needed to add a “small amount of p/s fluid”.
So, at this point, I figured it was probably fixed. I
crawled under the truck before leaving your lot and noticed
an additional
oversized
non OEM hose clamp beside the stock clamp. Now I’m just a
“shade tree mechanic” but, I probably would have located a
more correctly sized clamp! Well, it’s fixed, and this isn’t
a BMW dealership, so I go my merry way.
On
3/17/05 I checked for leaks and there was none that I could
see, so I figured it would be a good time to check the p/s
fluid level. The p/s reservoir fluid level was up on the dip
stick
FAR past
the full line! After removing approximately 1.5oz of fluid
from the reservoir, the level was at the “full hot” level
after driving 30 miles. I have taken the time to take
pictures of these deficiencies and have included them as
supporting documentation for this complaint.
Needless to say, I
am
unimpressed
with Martin Dodge and
will
NOT be
back for service, warranty or otherwise! I’m so glad
that I did not purchase the extended warranty on this truck,
especially if this is how service would have been performed.
This was my first and last
purchase from your dealership
and will not hesitate to inform friends and associates of my
experience with Martin Dodge.
R.. - 2000 Concorde Lxi
Love your site. Your right, they
really do suck. I have a 2000 Concorde Lxi POS, that has
just blown
another PCM Module. That'll cost another $850.00. I had
contacted DC today, basically, they told me to go pound
sand. They just messed with the wrong guy.
I'm tired of these billion dollar
corps smackin' the little guy. Any excuse not to pay. I
think I'm going to scan in all my repair bills, they'll love
that. Mind if I borrow some of the stuff from your site?
Links, etc.? Hell, I was laughing when I was reading some of
your problems, I have the same ones. If I can be of any
assistance to you ....... Your doing a public service,
bravo.
Note: In this post, I removed
some person communications that I don't think he would like
posted. None were related to D-C quality.
J.B. - Dodge Ram 2500, 2001 V10
Wow so where to begin. I have a Dodge
Ram 2500, 2001 V10. When I purchased the vehicle, I was informed
that the V10, although a gas guzzling engine, was known to last
for "500,000 miles plus!". Bullshit. well ill just get into the
problems ive had. keep in mind that this truck has 91,000 miles
on it.
New Transmission
Rebuilt Transfercase
New Engine
New Engine (again)
New steering gearbox (steering shaft sheered completly off,
leaving vehicle undrivable, even to the side of the road.)
New steering gearbox (12,000 miles later... same problem.)
Vacuum system, many times over. Makes 4 wheel drive not lock up,
and switches airvents on you while driving, very annoying.
(Side note 3 of 4 Weld Racing rims cracked under street driving
conditions.)
Harmonic Balancer magicaly came apart
new Power Control Module
New Muffler (old one rusted completly through)
Passenger door seals never worked
Shaft connecting steeringwheel to gearbox is bent
Clockspring replaced (x2....)
Not to mention 6 mpg in city, 10-12 mpg highway. I have yet to
hear of any other vehicle having close to 50% differnce between
highway and city driving.
I have put countless hours and large sums of money into this
vehicle, hopeing that everytime somthing goes wrong, it would be
the last thing, and then everything would be alright. I have
gotten to the point where when somthing breaks, I find an
aftermarket part to put in its place. Right now im in the
process of replaceing the entire steering set up. It is very
scary to not be able to steer you vehicle. I put over 3000 into
the transmission this last summer. The summer befor that it was
6000 into a new engine. To have the steering gearbox replaced
cost 800, I am so fed up with Dodge I want to scream.
Robert - 2002 PT Cruiser
Hello everybody and
everyone who had terrible experience with any Chrysler
vehicle,
My name is Robert and I
moved to US on Dec.20 2006. Just recently happened to me and
my wife is beyond any human common sense and human and
bussines ethics. My wife bought a brand new Chrysler PT
Cruiser in October 2002, car was serviced at the dealership
store regulary, and recently the transmission crashed when I
was driving on the I-405 freeway in L.A. County, which is
the busiest freeway in the county driving downhill. Well, I
don't have all the details, but I gave the email adress to
my wife as she wants to post the whole stroy in details sooo
badly, and disgrace Chrysler Corp. and make as much as
imbarrased as possible.
James - Sebring - St Petersburg, FL
You've hit the nail on the head. I did away with my
Chrysler Sebring because of poor quality, service....to sum
it up poor everything. I ended up buying an Acura which
some people get on my case because I am not buying an
american made car. But well, the quality is better end of
story. Thanks for your hard work dedicated to calling
Chrysler out and Happy Thanksgiving!
Krystal - 1998
Chrysler Sebring Convertible Limited Edition
Dear my chryslersucks,
I am a 21 year old with hopes of buying a convertible
to have fun with during the summer. Instead I got a 1998
Chrysler Sebring Convertible Limited Edition. Today I
woke up to my car being burn to the piece of crap that
it really is. It started off I bought the car it flooded
i took it back to the guy I bought it from and he said
he fixed the problem. So time goes by to lastnight where
the car flooded again but this time the wiring short
circuited and caught on fire. Burning a hole in my
windshield and melting my dashboard. I will attach
pictures for you. I am hoping to get it out to all the
people with leaking sebrings be very careful your car
can and will catch on fire. Luckily I wasn't in mine
when it happened. I have been trying to get a hold of
people to try and get a class action against Chrysler.
This is a serious problem and Chrysler needs to fix it
before some get injured or killed.
PHOTO's Sent
Tracy - 2006 PT Cruiser Convertible
Chrysler is a big liar and deceiver. Chrysler states
solely in the 2006 PT Cruiser Convertible book and other
documents that only a STANDARD 2.4L turbo 180hp engine is to go
in the Touring Edition
Convertible car and there is no other engine as an option.
I bought this car in Sept 2006 unknowingly that the
manufacturers had put a non-turbo downgraded engine in this car
and have the nerves to call it an option charging an additional
price for it. I was lied to by the dealership that this car did
have a turbo engine so I bought the car.
Chrysler refuses to give me the correct car and take this
LEMON carback. Chrysler goes agains't their car speculations and
rules. But I am not going to let them get away with this. I am
going to continue fighting Chrysler until they give me the
correct car with the turbo engine.
Jeff - 2002 Dodge Intrepid
Keep up the good work. Just another
one for your file. Transmission in my 02 Dodge Intrepid
just blew-up @ 52,000 miles. Purchased the car brand new
in Oct '01 just after 9/11. Prior to to
the bumper-to-bumper warranty expiring, I, like you, took
the car in for some concerns. My was for the excessive oil
consumption, which as you might guess, I got the ole "unable
to duplicate customer concern." Told that oil usage is
normal and not uncommon for car to use a quart every oil
change. No kidding. The tranny was repaired under the 7
year/100K mile powertrain warranty that came with the car
when I purchased, but most interestingly, it was repaired
with a re-manufactured unit. Says so right on the
invoice. This week, my wife and I traded the car a new GM
product.
Marc -
2005 Chrysler 300c
I have a 2005 Chrysler
300c:
So far in 9 months of
owning it:
warranty replacement
items:
entire airbag system
dash cluster
clock spring
telescoping steering wheel motor
FCM
ECU
Navigation unit
wiper nozzles (cracked at the base??)
both rear door window regulators
Latest issue:
Steering tie rods and
broken sun roof:
Car Pros Chrysler in
Carson, CA
take in for warranty, told
rental car is for 5 days only, on the 6th day they call
to tell me that the car is at a third party repair shop
because they can't do the work and that it will be
another 5 days, I said no way give me the car back
until the parts come in, now they say it is not a
warranty item and I am responsible for the rental
because I requested my car back.
SECOND EMAIL....
for me
it's not so much the quality issues as the complete
lack of Customer Service by DCX employees at any
level from sales to corporate. it's the attitude..
We got your money now go the fuck away...
I have
a 2005 300C early build, and first year models
always have issues... Mechanically the car is sound,
it's everything else that is a problem., Electrical
seems to be the biggest issue.
My
anger stems from the lack of service and the bad
attitude I get from dealerships, even with a
warranty these a-holes want to charge for work,
claiming that they don't have to honor the warranty,
only the selling dealership does. which after
talking to DCX is true, only the selling dealership
has to honor the warranty, all others can require I
pay for service, then I have to submit the invoices
to DCX to get my money back.. A very bad way to do
business in my opinion.
Norm
I know this is kinda
old news, but it falls in line with your experience with
warrenty work at the dealer.
You probably remember when
Chrysler was selling "new" cars that had been involved in
some sort of accident, while being driven by exetutives of
the company.
My neighbor unknowingly bought
one of those from a the dealer in Lampasas Texas, and we
found that he had a lemon, when one day we noticed that the
brand new spare tire rim was bent.
He took it to the dealer, who
refused to do anything about it, even though it was obvious
that there was a problem.
After numerous trips to that
dealer, and a couple others, he finally got fed up, and
wrote to Chrysler corporation about it.
The response from
Iacoca(spelling?) was, basically, "the warranty is only as
good as the dealer".
How's that for customer
service.
Eventually, a class action
suit, forced Chrysler to settle with a $500 payment.
AS I said, I know this is old
news, but apparently they have not changed their mind-set
much.
Kudos to your effort in inform
the public.
CSJS - 2002 Intrepid
Okay here is the story of my 2002
Intrepid. My wife and I got this car on the advise of a
car dealer. He said that the car was a program car and
it ran great. We took it for a test drive and it seemed
to be a solid car, We asked about the warranty and got
the answer that it was 7 yrs. 70,000 miles.My wife and I
got the financing out of the way and took the car home.
Looking at the options i turned on one of the child
locks and tried to disengage it. It would not come off.
I took it back the the dealer and they looked at it and
said it was broken. I asked how long it would take them
to fix the lock and they said that it wasn't under
warranty and the would have th order the parts for it.I
asked why it was not covered under the warranty and they
told me that the warranty did not cover such wareable
Items. so I decided to not fix it. Then the window
in the same door would not roll up and kept falling down
and I took in to the dealer and asked them to fix it and
they told me it would be some oughtragious price and i
asked about my warranty again and they informed me that
the car only had a 3yr. 36000 mile warranty and i was
over the miles by this point.I Have a four door car and
can't use one of them due to poor workmanship or
materials. Not long after that I had to Replace the rear
brakes and rotors. I could live with that but the front
brakes looked brand new and i know that the car relies
on the front brakes more than the back ones to stop the
car. I now have 76,000 miles on the car and the
transmission has gone out. I still owe $4000.00 on
the car and it is going to cost me $2000.00 to get the
car fixed. I have had lots of little problems with this
car and now it is just a EXTRA LARGE paper weight In the
driveway. i Hate crysler and I will Neven buy another
crysler product in my life and hope my two boys have
learned from my mistake and never buy one either.
Lori - 2005 Chrysler Sebring
Hi, I have a 2005 Chrysler Sebring. In Sept. 2006 my
battery died. I was told by the dealership (BOB CALDWELL
CHRYSLER) to just jump the car, which I did. The car ran
fine until October 2006. Then I had another battery problem.
This time the dealership had my car two days and came up
with a story that some cables connected to the battery were
pinched and causing a short. They replaced the cables and
battery. In November, AGAIN, dead battery. Keep in mind, I
discovered the dead battery on my way out the door to take
my son to school and myself to work. In Nov. after having my
car for three days, they said it looked like I just had a
string of bad batteries, wow, what bad luck! Now here in
January, dead battery again.
The dealership/Chrysler Corporation has had my car for
two days and is REFUSING to give me a rental. The car is a
2005 with only 27,000 miles on it. They have had to call in
technical assistance from Chrysler and still will not give
me a rental. They told me that if I pick the car up, being
that it is my only means of transportation, then they will
cancel the tech assist and call it "fixed". The Chrysler
corporation is a joke. They have been most unhelpful and
their employees seem to lack education and are on some
crack-to-work program. I appreciate your website, at least
knowing I am not the only one. This is very fustrating and I
am amazed that a corporation would treat people like this
over the old evil green dollar.
Thank You
Doug
I do not own a Chrysler 300, but i have owned 2 D-C
product which in my opinion suck, you are not alone.
Along with the Customer service as well. My parents
bought me a car for graduation in 1999, it was a 1997 Dodge
Intrepid, sporty and cool but a true hunk of junk, The first
thing that went wrong with it was the radiator with only
36,000.00 miles on the vehicle at the time, it was replaced,
then while on vacation the "AIR BAG" light kept flashing
1400 miles away from home. Not wanting to waste time on this
issue, i wait until i get home to take it to the shop it was
under warranty as a Service Contract was purchased as a
"JUST IN CASE". The passenger seat also made a horrible
popping noise, when taking off or reversing.
These issues were fixed. After 3 years i got rid of
the peace of junk, for foreign made, i then have 2 more
foreign cars that last forever it seems, one an Isuzu, the
other a KIA, I then decided to try to get an American made
car so, I bought a 2003 dodge stratus in November of 2005 it
was 2 years old and in great shape, plus came with service
contract. This means nothing to them at the service area nor
does it mean anything when you call D-C. One month after
purchasing the vehicle it went into the shop because it
would idle really low, it was supposedly fixed(NOT), this
was in the shop 3 times before i decided to contact a Lemon
Law Attorney/ Consumer law Attorney. During the
3 months of them negotiating a deal with D-C, then it
decided to run out of gas while still saying it was half way
full, i did not know of this until the shop had called to
say that i had run out of gas them thinking "this is very
funny" laughing while telling me the news. The Gage was
fixed(to their stupidity).
Keep in mind i wish this was the only thing that would
have been wrong with the car. I took it back for the idling
problem as a final fix which my lawyer advised me to do.
They found another problem which took 3 days to fix, this
time it was the exhaust manifold (MADE OF STEELE, it was
cracked in multiple places), "very hard object to break"
from mechanics at D-C, said they fixed the problem, 3 days
later the car cut completely off while stuck in traffic, i
was probably the most maddest person at this time of day,
thank god it started back up. While all of this is going on
i accumulate the miles as this is the only car i drive, and
have. Going up to 55,000.00 miles I think to myself nothing
will happen with this I'm wasting my time, me thinking
wishfully that they will do a repurchase for their
negligence. I hear from my lawyer 5 months after the initial
contact, they say that D-C cannot help me with my problem
because i have to many miles on this vehicle i had the car
for 1 year while all of this was going on. D-C wouldn't
either compensate me for my troubles, which my lawyers also
fought for. I have always loved Mercedes Benz, and dodge. I
will never purchase a vehicle from D-C, EVER AGAIN. I traded
in my Stratus, for a Hyundai, which i love very much. From
now on its foreign i thought i would send you this as maybe
you can post this on your site, as i am trying to post to as
many sites as i can so that i can warn people of their
mistakes to purchase D-C products. With numerous letters
written to D-C i have yet to receive a response, or rude or
snotty comment, but i think maybe one day i will in hopes
for an answer, soon i will be contacting local news papers,
and posting any way shape or form to warn people not to
purchase. Thank you for your support in helping with the D-C
issues. That they need to have addressed.
RL - 1997
Dodge Stratus E S
My 1997 Dodge Stratus E S , loaded , served me well
, except for the brakes . At about 28,000 miles , the
rotors were warped . I don,t abuse my brakes . I shift
down when I am going down hills . A problem is only an
inconvenience unless the bastards that sell the car
won,t stand behind their bumper to bumper warrantee . I
don't mind replacing the pads . I do mind replacing the
rotors .
Traded on a 2001 Dodge Intrepid E S . ,
loaded . This piece of garbage needed rotors at , you
guessed it , about 29,000 miles . At 40,000 miles , it
needed swaybar links . $75.00 each for parts . Here I am
at 68,000 miles . I need a shifter cable . I hope it
holds out till Spring .
The brake problem is evidently a design
screw up . I replaced rotors with brembo rotors and good
pads . They have also warped slightly .
Sway bar links . Take a walk thru a u
pull it yard and look at the number of cars with new
links . Some early ones had grease fittings . They held
up . these linke have a ball joint on each end . These
things should be greased , but no fittinge on later cars
.
The shift cable . It has a rubber bellews
on the transmission end to seal the cable . It has a
rubber sleeve that helps stop shaffing or maybe rattle
noise . It collects water , and holds it on the trans .
end , and allows the water that the bellows was used to
stop , to eventually corrode the cable . You have to see
the cable to understand what I am saying .
I have owned chry. probucts from a 1938
ply ., that I still own ,several 1970's thru a series
of K Cars , some turbo charged , up to the one that I
own now . It seems that the german parent of chry.
doesn't know what customer service is . Treat me right ,
and I will bring some new customers when I come to buy a
new one . Screw me and I will spread the word .
Excuse the lengthy note
JC - 1999 Jeep Wrangler
I have a 1999 Jeep Wrangler that I bought new. This
vehicle has the easiest life. I follow the "severe"
maintenance schedule to the letter even though the
vehicle drives on back roads with no stops for 5
minutes, then is all highway miles on cruise control
consistently for every trip. No stop and go. No
towing. No off road. In fact, the first five years of
its life, it was never even driven in rain or snow. I
only used it on nice days.
It has thanked me by needing three rear differentials
in 70,000 miles (and soon to be fourth), one front
differential rebuild (I was told that "Jeep drivetrains
are delicate" by Jeep's service department), airbags
that have needed service three different times, paint
that peels off in chunks (even though it is washed and
waxed regularly), a transmission that started whining at
60,000 mi, bad ABS sensors, a radiator that just "split
open", wipers that sometimes won't turn on, turn signals
that sometimes don't work, seatbelts that tore through,
seats that split open, a radio that needs to be repaired
on average once a year since I have owned it, just about
every seal involving the drivetrain has failed at least
once, a climate control fan switch that "melted" because
the service department said "I had the heat on too
long", a speedometer that has been wrong since new that
tick off and extra mile for every 57 miles I drive, and
exterior trim that all turned a chalk white after the
first year.
What a piece of crap. It must be a Jeep thing. I
had more problems with this vehicle in any given year
than I have had in any other vehicles I have owned
combined. I have owned new vehicles that I have kept
for 15+ years that have never had the problems that this
Jeep has had in a few months. About every six weeks, it
is something else. Other than another Chrysler product
I owned in the 80's (which also sucked) I have never had
problems with a car. Never. Gas and go. Chrysler is
just one problem after another.
I want to start a website that people can send in
pictures of Chryslers broken down on the highway. Since
they are the only vehicles you ever see broken down (and
there are PLENTY of them) on the highway. I see an
average of about ten a week on the side of the road. No
other cars (save for flat tires) just Dodge, Plymouth,
Chrysler, Jeep, Mercedes. What do you think?
Jerry - Multiple D-C
I have Leased 5 chrylers in a row, man am I an idiot.
Chrsyler charged me 600.00 of items that they can not
explain. I was promised from a dealership that they were
paying the last payment. The payment was not made by the
dealership, chrysler said they are independent, send us a
cashiers check or we will ruin your credit. I tried to
discuss the over charge they said the accout will be in
collection by Monday. They sent it to a collection agency
who said: OUR client plans on reporting you to all agencys
if you do not Western Union the money now. Western Union fee
is 59.00, this company does not accept check or credit.
Please if you read this, DO NOT BUY A CHRYLER, they will
slaughter you, your credit, and if they had control they
would take your house. AVOID Them, please. Do anything else,
walk, use a scooter, skateboard, Toyota, BMW, or foot.
Jonathan - 2001 Chrysler Sebring
Hello i thought i would tell you that my uncles friend
bought a new Chrysler Sebring back in 2001. At 78,000 miles
the check engine light came on so he took it into the
dealer. They said his engine was bad and that his
transmission was about to go as well. I had to stifle my
cries of "i told you so" when he told me. So he went and
bought a 2003 Ponitac Bonneville, best decision he ever
made. Thanks for getting the word out on the quality of
Chrysler Vehicles.
J.. - Employee Comment
I work for d-c and am quite
ashamed of the lack of quality or care that I
see going into our vehicles. No wonder my job
is in jeopardy now. And oh yeah I buy GM
VEHICLES NOW . Awesome site keep it up.
Tim - 2006 Chrysler Town and
Country- With Video!
I bought a brand new
Chrysler Town and Country in April of '06 from
Action Motors in Danbury, Connecticut.
It started leaking basically as soon as I
bought it.
Everytime it would rain the van would leak
from the interior coat hangers. The interior
lights would fill up with water etc.
I brought it back immediately to the
Dealership and they told me that the car didn't
leak and I must have left the sunroof open.
Long story short, the van has spent over
38 days in service since I bought it.
Chrysler Service claims they have done
extensive water testing and has ascertained that
the van doesn't leak.
They have told me on several occasions
that I must have left the sunroof open. When I
asked them to close the sunroof and disconnect
the switch to prove to them that the sunroof
wasn't the reason I was leaking they refused.
Please check out my video on youtube and
tell me that the van doesn't leak.
Harriet - Daughters 2004
Jeep Liberty
I happened upon your
website while browzing the internet. I, too,
am anti-Chrysler and this is my story:
My beautiful 32-yr. old daughter, a third
grade school teacher, was killed on her way
to work due to a tragic automobile accident
on October 31, 2006.
She was rear-ended on Interstate-10 by
a man driving a Ford F-150 pick-up truck
going approx. 60 mph. My daughter's vehicle,
a 2004 Jeep Liberty, burst into flames upon
impact and my daughter was burned to death.
Since my daughter's death, I have learned
that the fuel tank and filler neck on the
Jeep Liberty (and Jeep Grand Cherokee) was
designed and installed in a location (behind
the rear bumper) that is susceptible to
rupture or puncture in a rear-end collision.
When gasoline escapes from a ruptured or
punctured fuel tank, a high risk of fire and
explosion exists.
Because of this terrible tragedy and
tremendous loss of such a beautiful life, I
feel an obligation to warn everyone of the
potential danger when driving these
vehicles. The public has a right to know
before purchasing these vehicles. I wish
someone would have warned me. I realize that
accidents do happen and people are killed
everyday in their automobiles; however, no
vehicle should ever explode and burst into
flames in a rear-end collision. Something
should be done about this before others are
killed needlessly.
Kurt - 2004 Chrysler
Cant get parts for 2004
Chrysler door panels. I have tried for
9month but with out luck. Called Chrysler
all I get is a runaround they are checking
on it .The dealer get same old story they
give them s shipping date but it gets change
all the time.
Brian - 300m
I too
had problems with my 300M. Believe it
or not, I can say with pride that I
actually picketed those bastards at
Orange Coast Dodge, after they tried
sticking me with over $2000 to fix
my A/C. They actually called the CMPD
on me!
Not
only did I get them to reduce their A/C
repair by about 50% (still got screwed),
I got them back by parking my car in
front of their dealership to sell it!
They then threatened to have it towed.
Only one problem with that - they had
a hard time trying to tow my car from a
public street (dumb bastards)!
Check
out this nice design I made (attached).
Makes for a great t-shirt logo. Gotta
love it.
Andrew - Chrysler - Truck
I bought a brand new Chrysler truck nov
2006 its now May 2007. The truck has 11000 miles
and it is completely falling apart. When I turn
the steering wheel the truck emits a horrible
grinding noise. When I drive down the highway
the engine will just stops and a loud clunk is
heard. Also around town the engine just dies at
any given time. pulling out in traffic, stopping
at a light, driving down the street at anytime
it can just die. Also a loud clunk is heard and
slop in the drive train when I push or let off
of the gas.
Naturally I have taking it to the dealer
and they wont fix it, I don't argue with them or
get upset because I know that is pointless. They
usually keep the truck for a week or so and
refuse to speak to me when I call. When I get
the truck back they charge me for work not
covered by warranty and of course it still isn't
fixed. They insist that it is fixed, I drive off
and same thing the truck just dies in the road.
I dont know what to do I am stuck with a
truck that doesnt get me to work. I am paying hi
payments on it and it spends most of the time in
the shop while I pay rental car fees.
chrysler sucks
Shilo - Canada - Dodge Truck
I am from
Edson Alberta Canada, I own a Dodge 2500
Cummins powered engine which Cylinder 6 on
the engine was scarred up which the engine
was using a little oil, the dealership which
I brought my truck to has had the truck for
over 6 weeks, and no courtesy vehicle, the
problem with that is I use my truck for
work, on top of that the engine has 160000km
warrranty and my truck only has 119000km on
it and they are only going to cover
approxiametly half of the cost of $8000.00
dollars, because they took pictures and
they established I
had dusted the engine, which I think is
stupid considering it was there air intake
which allowed what ever caused the problem
into the engine.
My DC sucks
because they will not honor there warranty
and do not have courtesy vehicles at this
dealership.
Aya - Grateful NON DC
owner!
Thank you! Thank you! Thank you!
I have a ten-year-old car and it has held
up pretty well over the years, but I always
said when it started costing me money I'd
get rid of. Recently the AC failed--a $1000
repair--and I felt it was time to start
looking for a new car. Stupid me, I had my
heart set on a PT Cruiser.
Being a diligent consumer, I went to the
Chrysler site first and was impressed.
Ooooo shiny. Then, of course, I googled
"Chrysler Car Problems." Dear Lord! The
number of sites that popped up made my blood
run cold. After skimming over several
sites, I happened upon yours. I was truly
horrified at the number of problems you had
with ONE CAR! I feel like I have truly
dodged a bullet. As you can tell by the
fact that I am driving a ten-year-old car, I
don't have a lot of money to pay out of my
pocket for repairs that should be covered
under warranty. I guess considering the
number of class action lawsuits pending for
steering problems, wiring problems, engine
problems, oil consumption problems and
transmission problems one should be equally
concerned for life and limb as well as one's
wallet!
The truly sad thing is, there is a woman
I work with who has a Pacifica and it has
broken down at work at least seven times
that I know about and goodness knows how
many more times in addition to that. The
car is only two years old. I'll have to send
her this link and tell her to unload that
lemon before it sucks her dry.
So thank you once more for you site, and
please keep it going as long as you
can--more people need to hear stories like
yours.
With gratitude
Susan -
2003 Chrysler Sebring Sedan
I haven’t found anything online similar
to my problems anywhere online.
I have a 2003 Chrysler Sebring Sedan.
A year or 2 ago, the interior plastic
pieces started breaking. I don’t
usually have passengers in my car, so
it’s definitely not from use. I live in
a hot, dry climate, so maybe that is
part of the problem, but surely that
should have been tested, right?
The small plastic piece that holds the
visor up has broken twice. It’s broken
now, but don’t want to bother replacing
it again. It was not pulled, just
started cracking around the prongs and
broke, the plastic in the door (area you
would use to shut the door when you are
sitting in the car) broke on both sides
of the car- the whole piece will come
out if you pull it up, and the plastic
that covers the anchors behind the
backseat by the rear window, also the
glue holding the molding under and up
around the steering wheel is loose, I
push it down every so often and hope it
holds.
I have had mechanical problems, but
minor, nothing to complain about. My
transmission fluid started leaking, but
got that fixed under $500. The car it
was squeeling when I drove it off the
lot, but was told that it would go away,
it didn’t, but a simple belt replacement
fixed it.
I’ve had several cars but never
suspected I would ever deal with this
kind of car problem, it’s so weird that
the plastic pieces are falling apart.
Oh, I also forgot to mention that my a/c
vents won’t stay in place, I have to
wedge a piece of paper between the vent
and the side to hold it in place.
I think my next car will be a Toyota.
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